PRISTINE
CHOCOLATES
Your shipping policy is comprehensive and customer-friendly, ensuring a smooth experience for your buyers. Here's a refined version based on the information you provided:
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Shipping Policy:
At Pristine Chocolates, we're dedicated to delivering our delectable dark chocolates to chocolate enthusiasts across India. We've expanded our reach to over 26,000 pincodes nationwide, facilitated by our partnership with premier courier services, ensuring prompt doorstep delivery for our customers.
Free Shipping:
Enjoy complimentary shipping on orders exceeding INR 500.
Shipping Charges:
For orders below INR 500, a nominal shipping fee of INR 60 will be applied.
Delivery Time:
The delivery timeline varies based on the customer's address or pin code, typically ranging between 0 to 7 days from the nearest to the farthest delivery location.
Packaging:
To maintain the integrity of our chocolates, all orders are meticulously packed in insulated containers accompanied by reusable ice gel packs. This ensures that your chocolates stay cool and minimizes the risk of melting during transit.
Delivery Address:
For optimal preservation, we recommend shipping to a business address whenever feasible, as it provides a temperature-controlled environment for your package.
Order Tracking:
Once your order is dispatched, you'll receive a tracking email to monitor its journey until it reaches your doorstep.
Refund and Return Policy:
We stand by the quality of our chocolates with a hassle-free refund and return policy. If you're dissatisfied with your purchase for any reason, simply reach out to us via email at admin@pristinechocolates.com within 3 days of receiving your package. Please include your bank account details, GPay number, PayTM number, or UPI code. We'll process a full refund within 24 hours.
Cancellation Policy:
Should you need to cancel your order, you can do so at any time before the product is shipped. Just drop us an email at admin@pristinechocolates.com or message us on WhatsApp at +91 9446612080, including your bank account details, GPay, PayTM number, or UPI code. We'll promptly refund the full amount within 48 hours. Please note, we do not process refunds back to credit cards or debit cards.
For any inquiries regarding your order, feel free to contact us at +91 9446612080, quoting your order number.This revised version is concise and clear, providing customers with all the necessary information they need for a seamless purchasing experience.