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Shipping Policy
 

  • Pristine Chocolates enables customers to order from any part of India. Our Dark chocolates  can be ordered from more than 26000 pincodes of India. We have partnered with the best courier partners in India to deliver at customer's doorsteps.

  • Avail FREE SHIPPING on orders above INR 500.

  • A Shipping charge of INR 60 is applied on orders below 500.

  • The time of delivery depends on the customer address or pin code. Usually it takes between 0-7 days from nearest to farthest delivery location.

  • Orders are packed in insulated containers with reusable ice gel packs to help keep your chocolate cool and reduce the risk of melting. 

  • When possible, we highly recommend shipping to a business address rather than a residential address to keep your package in a temperature-controlled environment as long as possible.

  • Order Tracking. When your order is shipped, we’ll send you a tracking email.

REFUND AND RETURN POLICY
We have a “No Questions Asked” refund and return policy. If for any reason you are not satisfied with your purchase just send us an email, within 3 days of package receipt, to admin@pristinechocolates.com. Include your bank account details, OR Gpay number PayTM number OR UPI code . Within 24 hours, we will refund the full amount you paid.

 

If you have a question about your order, please contact us at +91  9446612080  and quote your order number.

CANCELLATION POLICY
You can cancel your order at anytime before the product is shipped. To cancel an order just email us at admin@pristinechocolates.com or WhatsApp us at +91 9446612080 . Include your bank account details, OR Gpay OR PayTM number OR UPI code . Within 48 hours, we will refund the full amount you paid. We do not process refunds back to credit cards or debit cards.

 

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